Right of return / replacement.
In case of a real defect or lack of agreed quality, the buyer is entitled to alternatively without charge
a) repair of the product; or
b) its replacement or
c) a reduction in price commensurate with the defect; or
d) withdrawal from the sale.
The consumer has the right to demand without charge the correction or replacement of the product if: The order is executed incorrectly, ie the item is delivered other than that of the order or the wrong quantity or defective product or damaged packaging.
The consumer should contact the store within 48 hours of receiving the product at 26210 22885 or mail natasalele@yahoo.gr in order to point out the problem and approve his return. If it is a product that does not correspond to the order, it has not been used and is in its packaging in the condition in which it was received. In any case, the product must be returned with all the original accompanying documents (purchase receipt, warranty, instructions for use) and in its original packaging.
Returns are made with the postal company that will indicate the store to customers and at the expense of the store.
Right of withdrawal.
The consumer has the right to withdraw unjustifiably within fourteen (14) calendar days, if no longer deadline has been agreed, returning the goods to their original condition, without incurring any costs other than return costs.
